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Measuring sales team performance
Measuring sales team performance

A guide to monitoring your teams performance in the platform

Sharlotte Briscoe avatar
Written by Sharlotte Briscoe
Updated over a week ago

Monitoring your team's performance and the tools they use within the platform is essential to your business's success. It helps you understand where there may be knowledge gaps within your team.

Fortunately, getting all of that information within the platform is easy. Simply go to the Activity Reports section.


Team activity summary

Click on your profile picture and select Activity Reports. You'll see the summary page, which provides a snapshot of team activity in the form of:

  • The most and least active users last month

  • Sales team engagement last month

Team activity dashboard

To get more in-depth statistics on team activity, head to the team activity tab along the top

Stats

From there you can view stats on activities within the team such as the following:

  • Added business

  • Added product

  • Generated PDF

  • Logged in

  • Ran batch analysis

  • Searched business

  • Sent email

  • Total tested

By default, these statistics appear, but you can also customise them by clicking the pencil icon on the right and selecting/unselecting the items you want to view.

Filtering

If you would like to view specific teams, users, or dates, you can use the date filter or the drop-down menu to select a different team. You can also use the "Search users" feature to view a specific user.
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Clicking on the name of a stat will switch the list into ascending or descending order.

Exporting

To export team activity information, simply click on Export on the right-hand side. Then, select whether you want to export current fields or all fields. This will download a CSV file to your computer.

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