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How can I update my payment details?
How can I update my payment details?

Guiding you through updating your payment card details

Sharlotte Briscoe avatar
Written by Sharlotte Briscoe
Updated over a week ago

You can update your credit card details if you have signed up online for your Insites account.

If you are an Enterprise user and you need to update your billing method, please contact your Customer Success Manager who will be happy to help. Alternatively, please email

To update your credit card details:

  1. Log in to your Insites account

  2. Click on your profile picture next to the All reports button

  3. Select Account settings

  4. On the left-hand menu, select Billing

  5. Then select Subscription from the left-hand menu

  6. Click on the Update card below your existing payment details

  7. Update your details accordingly and save.

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